We want you to be satisfied with your purchase! If you’re not happy, here’s how our return process works: 1. Return Window: Returns are accepted within 7 days of delivery. 2. Return Conditions: Items must be unused, undamaged, and in original packaging. Some items (innerwear, cosmetics, personalized items) are non-returnable due to hygiene reasons. 3. Return Process: Log in to your ChampsDeal account → Go to “My Orders” → Select the item and request a return. Our team will arrange a pickup. Once approved, refunds will be processed within 5-7 business days. For more details, email returns@champsdeal.com.